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Position:  Deputy Executive Director

Reports to:  Executive Director

Direct/Indirect Reports:  As assigned by the Executive Director

Status:  Exempt - Salaried Executive 


Under the general direction of the Executive Director, the Deputy Executive Director is responsible for providing professional assistance to the Executive Director in the management of the day-to-day operations of the Authority. The position provides policy direction and supervision to senior management, as assigned; monitors and evaluates the activities and services of all agency departments; and serves as Acting Executive Director in the absence of the Executive Director.


Summarized below are the major duties and responsibilities of the Arkadelphia Housing Authority Deputy Executive Director. This is not intended to be an exhaustive list of such duties, but rather a listing of the key duties and responsibilities. Other minor duties and responsibilities may be assigned by the Executive Director.

  • Assists with the daily management and administration of AHA low-rent public housing and Housing Choice Voucher program.
  • Directs programs that sustain the physical, social, and programmatic viability of the AHA housing developments and private rental housing.
  • Assess and monitor departmental workloads, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement change. Establish programs to correct management deficiencies.
  • Assists in the development of Authority policies and procedures implementing Federal, State, and local directives and statutes and other Authority programs; and, as applicable, procedures for department activities and programs.
  • Participates in the selection of AHA staff.
  • Maintains adequate monitoring and reporting systems to ensure the adequacy, quality, and timeliness of Authority work. Hold and conduct regular staff meetings, to include the communication of and training in Authority policies.
  • Ensures strict compliance of agency programs with Federal and State guidelines and regulations; researches and analyzes new Federal and State guidelines.
  • Develops and implements goals, objectives, policies, procedures, performance objectives, standards, and reporting systems. Develop cooperative strategies among departments within the Authority and with regulatory and funding agencies, subject to the approval of the Executive Director.
  • Establishes and maintains a cooperative relationship with tenant organizations in a manner that demonstrates an understanding of and respect for diverse cultural backgrounds.
  • Assists with the development and implementation of AHA goals, objectives, policies, and priorities for each of the assigned service areas. Serve as a policy and program advisor to the Executive Director regarding management and operations issues and other Authority-wide matters.
  • Assists the Executive Director in building quality partnerships with AHA resident organizations and the broader client base served by AHA.
  • Ensures that customer service to AHA housing clients is respectful, responsive, and efficient.
  • Provides opportunities for AHA housing clients to provide feedback regarding customer service, maintenance, and policies that affect residency.
  • Assists the Executive Director in the preparation of reports and other correspondence to the Board of Commissioners, HUD and other outside agencies.
  • Assists the Executive Director with administrative functions of the Board of Commissioners.
  • In the absence of the Executive Director, assume full management responsibilities for Authority programs and services, policies and procedures, and other business functions.
  • Performs related duties and assumes related responsibilities, as assigned by the Executive Director.


May represent the Authority at public meetings and conferences and attend meetings of housing-related professional groups.

May act as an Authority hearing officer, analyzing, and evaluating staff and owner/tenant grievance cases, rendering decisions, and directing implementation.

May coordinate media announcements and respond to resultant media inquiries.


  • Must maintain AHA low-rent public housing and housing choice voucher programs as at least a standard performer under HUD management assessment systems PHAS and SEMAP.
  • Must comply with all HUD, OMB, state and other rules and regulations applicable to low-rent public housing, HCV, Capital Fund, and special grant programs.
  • Must maintain safe, decent, and sanitary housing for all AHA residents.
  • Must monitor, detect, and take appropriate action against fraud, theft, and mismanagement of HSHA resources and finances.


Education: Bachelor's degree from an accredited college or university with emphasis in public administration, urban planning, community development, business administration or a related field is required.

Experience:  Six (6) years of increasingly responsible management experience in public or federally assisted housing programs, including at least three years of administrative and supervisory experience that includes development and/or implementation of Federal, State, and local laws, regulations, and related directives.

Must possess or within a year obtain a National Association of Housing and Redevelopment (NAHRO)'s Certified Public Housing Manager (CPHM) designation or housing manager certification from another HUD approved organization.


  • Comprehensive knowledge of the modern principles, practices, and techniques of Public Housing Authority management.
  • Extensive knowledge of and ability to interpret PHA operating policies and procedures, HUD regulations and federal, state, and local laws pertaining to public housing authorities.
  • Knowledge of the modern principles, practices, and techniques of budgeting and accounting.
  • Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  • Ability to establish and maintain effective working relationships with AHA staff, HUD, and persons outside the AHA.
  • Good written and oral communications skills.


  • Must have the ability to be available on-call 24 hours a day, seven days a week including holidays to response to emergency situations (e.g., major fires, floods, crime, mechanical breakdowns, etc.). A designee may be appointed to cover during out-of state travel or vacations.
  • Must be bondable under AHA's professional liability insurance.
  • Eligible for coverage under AHA commercial auto insurance.
  • Valid Arkansas Driver's license.